Frequently Asked Questions – Quick Online Doctor

Quick Online Doctor is an online telehealth platform offering video consultations with licensed doctors for general and specialized health issues, lab test reviews, chronic condition management, and more

All doctors are verified, licensed medical professionals with experience in general practice and specialized fields like gynecology, dermatology, endocrinology, and pediatrics

Yes our consultation service are available 24/7 and 365 a days

You can book online via our website. Select your preferred doctor/service, choose an available time slot, and confirm payment.

Yes. During booking, you’ll have the option to enter the patient’s details even if you are booking on their behalf.

Yes. You’ll receive both email and WhatsApp reminders with links for your video consultation.

We accept credit/debit cards, Ziina, and other regional online payment options. All transactions are secure

Yes, but we request at least 2 hours’ notice for any rescheduling or cancellation. Late changes may be non-refundable.

Absolutely. Our doctors specialize in reviewing lab reports and providing actionable advice.

100%. All consultations are confidential and secure, following medical data privacy guidelines.

Yes. We use encrypted systems to ensure your health data is stored securely and accessed only by authorized personnel.

If you miss your consultation without prior notice, it may be marked as a no-show. Please contact our support to request rescheduling (subject to availability).

Contact our support immediately via WhatsApp or Live Chat so we can assist or reschedule if needed

Still Have Questions?

Emergency (Tele Consultation)

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